Award-winning content for loyalty, membership and growth
Great content has never been more vital to great customer relationships. Which is why our internal content marketing agency is focused on that and nothing else.
We draw on our unique experience of special-interest publishing to create best-in-class content which drives our clients’ marketing objectives. We work hand in glove with brands, charities and membership organisations to better engage their customers and supporters, and encourage the actions necessary for success.
Whether it’s a one-off campaign or a long-term loyalty programme, we bring strategic thinking, on-point account management and creative flair to every brief.
“In testing times for charities, when we face many challenges with a growing and diversifying audience, I couldn’t wish for a better team.
Key facts
No 1
UK membership and loyalty comms agency
12
Household-name charity and membership clients
40
Dedicated staff in our content marketing team
Our services include:
We offer a full content agency service, backed by the skills and expertise of the Immediate Media group.
Contract publishing
Full-service publishing of supporter and customer magazines, newsletters and digital content. Dedicated editorial, design, content strategy, account management and production expertise all under one roof.
On-demand creative
Swift, on-brand copywriting, design, video, social media support and more, for whenever you need a creative helping hand. Choose from pay-as-you-go or fixed-price models for convenience and flexibility.
Commercial development
We can help you commercialise your own channels, drawing on our huge advertiser network, and develop innovative new revenue streams including supporter rewards programmes and corporate partnerships.
Campaigns & supporter engagement
We bring strategic thinking and a deep well of creativity to marketing campaigns, supporter development and fundraising initiatives, informed by our experience as the UK's leading subscriptions publisher.
Children’s & family content
We create specialist content for young people of all ages, across print, video and online. Drawing on insight from Immediate’s industry-leading children’s portfolio, our content is linked to learning milestones, and brimming with fun.
Company reports & publications
Annual reviews, impact reports, cases for support, strategy documents, white papers. We apply eye-catching design and journalistic thinking to take charity, corporate and membership comms to the next level.